Innovation Day USA
Join Us November 5-6, 2025 | Dallas, Texas
Reimagining Customer Communications. Together.
Discover other Innovation Day dates and venues around the world in 2025. Here
Join us November 5–6, 2025, in Dallas, TX for Quadient Innovation Day - an impactful event where the future of customer communications comes to life. Whether you're a longtime Quadient customer or simply interested in exploring the latest customer communication management (CCM) trends and solutions, you'll gain valuable insights and strategies to boost engagement, improve efficiency, and deliver standout customer experiences.
Why Attend?
🔹Connect with 100+ CCM and CX leaders from across industries
🔹Discover the latest innovations in AI, accessibility, and cloud-based CCM solutions
🔹Learn from real-world success stories and proven customer engagement strategies
🔹Get ahead with an exclusive first look at Quadient’s 2026 roadmap
Professional Networking - Engage with peers and industry experts through interactive customer panel and roundtable sessions designed for insightful knowledge sharing in a relaxed, collaborative setting.
Practical Insights for Real-World Impact - Gain fresh perspectives on enhancing communication accessibility, integrating AI into your customer engagement strategies, and staying ahead of evolving trends.
A Look Ahead: Quadient’s Innovation Roadmap - Get an exclusive preview of what’s coming next from Quadient - and how our solutions are evolving to meet the changing needs of today’s organizations. Engage in demo sessions showcasing the latest Quadient Inspire enhancements.
Inspiration Through Success Stories - See how leading organizations are achieving measurable results with innovative customer communication strategies powered by Quadient.
Innovation Day isn’t just another conference - it’s a day to rethink what’s possible, recharge your strategy, and reimagine the way you connect with your customers. There is no cost to attend this event but seats are limited so be sure to secure your spot today by submitting the registration form below. We look forward to welcoming you to a day of innovation, inspiration, and shared discovery!
Delve into trends and innovations, including the influence of AI on CCM, advancements in accessibility, and the seamless management of personalized, secure, and cloud-based communications.
Gain insights from client testimonials highlighting the transformative effects of efficient customer communication management on both operational efficiency and customer experience.
Engage, connect, and expand your professional network alongside fellow customer communication experts. Share best practices and receive guidance from Quadient's experts and our esteemed partners.
Guest Speaker
Andrew Young
Founder & Principal Analyst | Treeline Research | TEDx Speaker
Andrew Young is the founder of Treeline Research, delivering independent research and insights on the future of the global customer communications industry. As a TEDx speaker and industry analyst, he challenges conventional thinking about the evolving role of printed mail and digital channels, offering data-driven analysis and thought-provoking commentary for businesses navigating the shift from paper-based communications to digital-first experiences.
Drawing on decades of experience spanning print, digital transformation, and entrepreneurship, Young began in his family’s printing business, later founded Emerge (a pioneer in Adobe Acrobat and PDF technologies), and went on to develop one of the first contextual e-commerce platforms in streaming music. He has held leadership roles at Ricoh Global Software and Services and Keypoint Intelligence (InfoTrends), advising enterprises and service providers on transforming customer communications. Through TreelinePress, a Substack publication, Andrew reflects on digital transformation in markets, business, and life. He lives near Fort Collins, Colorado
Speakers
Chris Hartigan
Chief Solution Officer, Digital Automation
Quadient
Tami May
Director of Product Marketing
Quadient
Charles Hatch
Sr. Director, Managed Services
Quadient
Avi Greenfield
Vice President Digital Enterprise Products
Quadient
Sarah-Jayne Martin
Senior Director, Global Finance Automation Solutions
Quadient
Brian Cox
Vice President IT, CCM/CXM, Software Development & BCS Architecture
RRD
Steve Matthews
Vice President Digital Enterprise Sales
Quadient
Nick Deprimio
Senior Solution Architect
Quadient
Stephanie Olmstead
Customer Success Manager
Quadient
Event Venue & Hotel Accommodations
Innovation Day will take place at the Dallas/Plano Marriott at Legacy Town Center which is located in a vibrant and modern area, offering great dining and entertainment options nearby. It's just 25 minutes from DFW Airport, making travel easy and convenient.
We've secured a block of rooms at a discounted rate of $267 per night for Nov. 5 and 6
👉Click here to book your discounted room
Please note: Discounted rooms are limited, so we recommend finalizing your hotel arrangements as soon as possible. The discounted rate will be offered until Tuesday, October 21, 2025, contingent on room availability.
Other Hotels in the Area
Explore additional hotel options below:
Renaissance Dallas at Plano Legacy West Hotel (0.3 miles)
Courtyard by Marriott Dallas Plano in Legacy West (0.5 miles)
Cambria Hotel Plano Frisco (0.6 miles)
