Innovation Day Sydney 2023

Customer Connections and the Digital Experience Economy

 Registration is Open - Innovation Day Sydney 2023 - Thursday 9th March

In view of the overwhelming attendance and positive feedback the last edition of this event received, Innovation Day is returning to Australia on March 9, 2023. Innovation Day will be held in Sydney, an exclusive one-day conference on March 9, 2023 (Thursday) at the stunning View by Sydney, Walsh Bay.

Innovation Day 2023 brings together senior executives and leaders who play a key influential role in driving Innovation in the Digital Experience Economy. This conference will uncover the tips and secrets on how to deliver communications that adds value for your customers.

Designed with the concept of travel in mind, here are a few takeaways expected from Innovation Day 2023

  • Learn how operational communications are evolving into an integral part of the customers’ experience and lifecycle,
  • Hear insights and best practices from our global executives, industry leaders and customer speakers that inspire modern organisations to drive customer-centric innovation,
  • Engage with the latest in customer communications and journey technologies and network with your industry peers.

Entry is complimentary but seats are limited. Register now to save your place.

Here is what Innovation Day Sydney 2019 attendees had to say: 

Meet our speakers

Diana Dal Bon

Senior Manager, Marketing and Communications Solutions, Australian Retirement Trust 

Jo Brennan

Chief Operating Officer, Aware Super

Santo Losurdo

Chief Technology Officer
Data-Driven Communications, IVE

Louise Coleman

Business Lead, CCM Project, Auto & General

Adam Bosen

Product Manager, Digital Solutions, American Banknote Corporation

Riccardo Pasto 

Principal Analyst, Forrester (Featured Speaker)

Aaron Everingham

Vice President APAC Operations, Quadient

Sean Sim

Managing Director, Customer Centrics

Christian Hartigan

Chief Solution Officer, ICA, Quadient

Andrew Wee

Vice President Presales, International Operations, Quadient

Jason Smallwood

Professional Services Manager ANZ, Quadient

Sacha Trube

Solutions Architect, Presales APAC, Quadient

Elise Fowler

Enterprise Success Services Manager APAC, Quadient

Programme agenda


Please fill in this form to register for Innovation Day Sydney 2023

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For further enquiries, please email Keith Tang at We look forward to seeing you at Innovation Day Sydney!

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