Don't Leave Your Customers Adrift in a Sea of Communications
Calling All Insurers!
Policyholders are often confused, uncertain, and conflicted by the communications they receive during the various touchpoints throughout their customer journey. As the number of communication channels and types of communications increase, it is vital for Insurance organizations to make sure they are laser-focused on being customer-centric at their core, keeping their transformation efforts driven by insights of their customer's needs.
We are thrilled to bring you this on-demand webinar with Quadient's Customer Experience Officer, Scott Draeger and a guest speaker from Forrester, Ellen Carney as they discuss how to avoid leaving your customers adrift in a tangle of communications and how to best approach connecting with your policyholders and the agents that are serving them.
Watch a sneak peak of the webinar before you dive in!
Customer Experience Officer, Quadient
Guest Speaker: Ellen Carney
Principal Analyst, Forrester