Customer Experience
The Forrester Wave™: Journey Mapping Platforms, Q2 2022
Complimentary report access provided by Quadient—a named Leader in Journey Mapping Platforms.
As customer experience (CX) professionals seek customer journey mapping (CJM) platforms that can unite stakeholders and convert insights into real-time design improvements, The Forrester Wave™: Journey Mapping Platforms 2022 report serves as an essential guide to identifying the CJM provider that is right for your business.
Quadient is thrilled to announce that we have been named a Leader in Journey Mapping Platforms for 2022 by Forrester. To show thanks to all our customers, employees, and partners who have made this recognition possible, we are offering complimentary access to the report.
Download this report and discover:
- Vendors' Journey Mapping Offering, Strategy, and Market Presence score
- The three key features every buyer should look for from a journey mapping provider
- How CJM is evolving into a critical tool for visual collaboration, planning, and co-creation
- Details on the strengths of Quadient Inspire Journey in the context of understanding and improving customer communications
