Experiencing the pain of an outdated CCM System?
Outdated and limited product resources
Lack of consistent updates and features
Limited integration with other CCM tools
No migration path to the future
Learn how Quadient can help transform your Customer Experience!
Quadient Inspire CXM Suite
Video
The pandemic has changed the CX landscape. Price no longer wins brand loyalty - CX does. Quadient's award-winning Inspire CXM Suite seamlessly elevates your business' customer experience, building brand loyalty and creating frictionless customer experiences.
Migration Made Easy
Brochure
Our powerful migration technology applies artificial intelligence, machine learning, and natural language processing to the time-consuming problem of retiring legacy CCM systems, saving thousands of person-hours. Download the brochure to learn more about Quadient's approach to customer communication unification.
Madison Advisors - Platform Consolidation Made Easy
Whitepaper
According to Madison Advisors, "Quadient has taken a unique approach to expedite CCM platform consolidation and migration from legacy technology. By starting with output files and extracting and categorizing content within the file and loading into Inspire Content Manager, enterprises reduce time spent on specification gathering by as much as 95%."
Read a copy of the Madison Advisors white paper to learn more about how Quadient InspireXpress is helping enterprises overcome the challenges of consolidating platforms to deliver a seamless omnichannel experience.
Hear Directly from our Customers!
Lincoln Financial Group achieves digital ambitions with Quadient
Case Study
At 115 years old, Lincoln Financial Group had grown in many ways, including through the acquisitions which brought myriad products and technology platforms to the organization. With four lines of business offering multiple products and their own P&L and sales forces for distribution, and the corporate functions all supported by the enterprise IT function, there was a lot of technology to pull together to deliver a great customer experience.
British Gas leverages Quadient for Customer Communication success
Case Study
In the UK utilities industry, increasing commoditisation of utilities is pushing British Gas – UK’s largest energy provider – to strengthen their business by evolving into a home services provider. In addition to services offered, they’ve identified that customer satisfaction is paramount to their future success in service adoption and retention. Their goal is to enhance overall customer experience via optimised, seamless and satisfying customer journeys.
Quadient Enhances Correspondence Workflows for Pacific Life
Case Study
Pacific Life wanted to migrate from an inflexible and outdated mainframe customer communications management approach to a single, robust CCM platform. Significantly streamlined correspondence processes that reduce manual labor; improved version and brand control and e-delivery capability that will reduce the organization’s print and mail costs and enhance the customer experience.
