Enabling business users to personalize graphically rich, dynamic communications with enterprise standard messaging, branding, and output capabilities.
OUR SOLUTIONS
How we work together to serve you better.
Quadient is the driving force behind the world’s most meaningful customer experiences. Quadient and Duck Creek offer integrated solutions to extend the capability of policy, billing and claims solutions in Life, Property and Casualty insurance to empower the business to control and customize every interaction as part of their enterprise customer communications objectives and CX strategy. Together, our unique joint capability and partnership provides insurers with the opportunity to accelerate transformation efforts across the business, implement and get to value with speed with compatible, and integrated solutions, allowing every customer to engage in exceptional, meaningful, and personalized conversations with their carrier.
OUR CAPABILITIES
How CCM transforms the way insurance companies communicate.
Omni-channel is about providing a unique and consistent brand experience across touchpoints, including brick and mortar stores, mobile, and live chat. With omnichannel strategies, insurance companies can seamlessly reach customers through various communication channels, including email, SMS, print, and digital documents. This flexibility ensures that messages are delivered through the channels preferred by customers.
Reduce data migration time and effort by 90% with rapid, AI-powered migration technology. Rather than building new templates and logic from scratch, content and data are extracted from legacy systems to create optimized templates and reusable content blocks for rapid time-to-value.
Import data in nearly any format and seamlessly integrate enterprise and third-party systems with a vast array of plug ins and connectors. Create, approve, and deliver consistent, omnichannel communications from a centralized, end-to-end solution that eliminates the need for siloed delivery systems, reducing strain on IT and enabling enhanced CX orchestration.
Reduce operational costs with efficient, streamlined workflows for fast content generation and approval. A guided editing workflow with intelligent authoring assistance enables rapid content creation, while revision and change tracking accelerate approvals and reduce content audits.
RESOURCES
Learn more about our integration.
Enabling business users to maintain policy, claims, and billing communications through Duck Creek integration enhances communication speed, accuracy, and channel variety for insurers.
This deep dive demonstration of Duck Creek accelerators for all Quadient Inspire capabilities including Data orchestration, ISO forms, interactive editing, omnichannel and Archive and Retrieval.
Quadient brings the omnichannel distribution capability to the Duck Creek solutions in addition to full orchestration of channel preferences and customer journeys.
VIDEOS
Watch Quadient's accelerators interact with Duck Creek Claims and Policy software.
AWARDS
A testament to our valued partnership.
Quadient is thrilled to be recognized as the Personalized Experiences Solution Partner of the Year by Duck Creek Technologies!
Together, we've forged a dynamic alliance, and this award is a testament to our shared commitment to revolutionizing the policyholder experience. In 2023, we engaged in a series of co-marketing activities, resulting in a wave of sales opportunities for both our organizations. Thank you, Duck Creek Technologies, for recognizing our dedication and for being the ideal partner in our journey toward transforming the insurance industry.
If you would like to learn more about Quadient and our Integration with Duck Creek,
please contact Howard Zemel!
