Quadient Experience Day Manchester 2026
This is your exclusive invitation to join us for a day of insight, networking, and unique experiences at the iconic Etihad Stadium, Manchester.
Thursday 5th November 2026 | Etihad Stadium, Manchester
Transforming Customer Communications for the Future of Building Societies
We’re delighted to invite you to an exclusive event at the iconic Etihad Stadium, Manchester, bringing together leaders from across the building society sector for a day of insight, collaboration, and innovation.
This unique experience will unite a select group of building society professionals to explore how the industry is evolving to meet changing member expectations, strengthen engagement, and deliver more personalised communications. Enjoy a group tour of the Etihad Stadium before joining peers for lunch and valuable networking with fellow customer experience, digital, and member services leaders.
The afternoon will feature an interactive roundtable session, where we’ll discuss how building societies can enhance member communications, drive operational efficiency, support digital transformation, and deepen member relationships. Together, we'll exchange ideas, best practices, and strategies for delivering exceptional member experiences in an increasingly competitive landscape.
We look forward to welcoming you for an engaging and thought-provoking day with fellow leaders shaping the future of member communications.
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Agenda
Group Stadium Tour | 10:30-11:30
To begin the day, you will enjoy an exclusive behind-the-scenes tour of the iconic Etihad Stadium. This experience offers a unique opportunity to explore areas rarely seen by the public, gaining insight into the performance, strategy, and teamwork that underpin success both on and off the pitch.
As you walk through one of the UK's most celebrated sporting venues, you'll have the chance to connect with fellow building society leaders in an informal setting, setting the tone for a day of collaboration, fresh thinking, and meaningful conversations.
This Quadient Experience Day is an opportunity to step away from the day-to-day, broaden perspectives, and be inspired before we come together to explore the future of customer communications.
Interactive Roundtable: The Future of Member Communications | 11:30-13:00
We'll continue the day with an interactive discussion on the future of communications in the building society sector. As customer expectations evolve and financial services become increasingly digital, effective communication plays a vital role in bringing customer ownership to life, building trust, supporting financial wellbeing, and demonstrating the value that mutuals provide to members and communities.
As part of this interactive roundtable session, you'll be part of a wider discussion on how building societies can enhance member communications effectively.
Through practical examples and peer discussion, you'll gain fresh perspectives, exchange ideas with fellow industry leaders, and leave with actionable insights to help strengthen your communication strategy and member experience.
Lunch & Networking | 13:00-14:30
We'll round off the experience with an exclusive networking lunch in the Manager's Corner, one of the Etihad Stadium's premium hospitality spaces. This relaxed setting provides the perfect opportunity to connect with peers from across the building society sector while enjoying a curated dining experience.
Designed to encourage meaningful conversation, the lunch offers a forum for you to share insights, discuss industry challenges, and exchange ideas on member engagement, digital transformation, and the future of customer communications.
Whether you're reconnecting with familiar faces or building new relationships, this dedicated networking session is an opportunity for you to gain fresh perspectives from fellow leaders and strengthen valuable connections within the mutual community.
Watch the video below for a taste of what's to come:
Powering meaningful connections for some of the world's most trusted brands...
The event is exclusive invitation-only. Please do not forward this onto a colleague. If you have any questions regarding this experience day, please contact j.balmer@quadient.com.
