On-demand Webinar
The Nordic Blueprint
Unifying Customer Communication to Build Trust
in Financial Services in 2026 and Beyond
As Nordic financial institutions lead the way in digital transformation, a critical challenge remains: fragmented customer communication systems that hinder trust, efficiency, and personalisation.
Watch our 45-minute executive session where we unveil the Nordic blueprint for consolidating customer communications—without disruption. Based on fresh insights from the Quadient & TechConsult study, this webinar explores how BFSI leaders in Sweden, Denmark, Norway, and Finland can unify communication platforms to deliver seamless, secure, and human-centric experiences.
What you’ll learn:
- Why Nordic BFSI firms are digitally advanced but lag in CCM consolidation
- How fragmentation impacts trust, efficiency, and customer experience
- Strategic steps to unify communication without compromising agility
- Real-world insights from Nordic market experts Sarah and Casper
- Live Q&A with our speakers
Who should watch:
- CIOs, CTOs, CMOs, CXOs
- Heads of Digital Transformation
- Customer Experience Leaders in Banking, Insurance, and Financial Services
Register now to watch on demand for free!
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SARAH CRUICKSHANKS
Enterprise Account Manager, Quadient
Sarah Cruickshanks is an experienced SaaS professional with a strong background in customer communications and digital transformation. Based in the UK, she works with leading global brands to unify and optimize their communication strategies. At Quadient, Sarah helps BFSI clients harness the power of Inspire to deliver seamless, personalized customer experiences across channels.
CASPER BECH ANDERSEN
Enterprise Account Manager, Quadient
Casper Bech Andersen brings deep expertise in customer communications and digital transformation across the BFSI sector. As Enterprise Account Manager at Quadient, he partners with financial institutions to modernize multichannel engagement and ensure compliance with evolving regulations. Casper is a frequent speaker on topics like AI-driven CCM and accessibility, helping clients future-proof their communication strategies.
