Reduce Your Costs and Improve Efficiency by Going Paperless

Download the case find out how West Midlands Ambulance Service, one of the largest in the UK, took their HR department paperless. The initiative improved efficiency, reduced costs and contributed to the Trust being selected as a Global Digital Exemplar by the NHS.   


The document management system has enabled us to bring about cultural change within the organisation. By digitising, we no longer have issues accessing files. We've reduced our mileage costs and improved efficiency. We've also cut postage costs and are now able to respond more quickly to information requests.

- Lucy Mackracken
West Midlands Ambulance Service

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Each day, West Midlands Ambulance Service (WMAS) University NHS Foundation Trust responds to around 4,000 emergency 999 callouts. The Trust employs over 7,000 staff across 15 operational hubs, two control rooms and 12 non-emergency patient transport service sites. In 2018, the Human Resources (HR) department went paperless through an electronic archiving and document management solution from Quadient.

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